Having worked with numerous telemarketing projects, we have learned from experience that the first 10 seconds of a telesales call are of crucial importance, as they often determine the success of the entire call. We know that selling products and services over the phone requires a specific set of skills that are needed to persuade potential customers to hear out and consider a sales offer.
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Telemarketing
Language and communication skills are key to being successful in telemarketing. Advaisor combines native speaker language proficiency with highly specific telesales tactics, developed by experienced telemarketers that know how to get any product or service sold.
Business Process Outsourcing
Telemarketing
Telemarketing Services Based on In-Depth Experience
To ensure best possible results, our telemarketers are trained to use the first 10 seconds to “look” through the phone and “see” the customer, so that they can quickly decide on the best tactic for approaching each specific customer and adapt their approach to the mood and tone of the customer in order to establish a personal connection and get the customer interested in starting a dialogue, as the success of a telesales call is also closely related to the customer's willingness to engage in a two-sided conversation.
Quality Assurance
Ensuring that all outsourcing services highest quality is our top priority. We also offer quality monitoring services, performed by a separate quality assurance team that keeps track of critical error accuracy, customer satisfaction and other quality requirements, and provides regular reports about each client’s quality metrics.
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Environment
A creative and stimulating work environment can be equally important for achieving the best possible sales results.
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Equipment
All employees are provided with wireless headsets that allow them to move around while performing their daily tasks.
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Performance
All incoming and outgoing calls are recorded and stored in a secure database.
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Quality monitoring
In case if an employee fails to meet the established quality standards, immediate action is taken and additional training is provided in order to ensure that all service quality standards are fully complied with.
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Platform
We have the ability to develop various platforms that are specifically designed for our clients' needs and requirements.
